Pricing
Ongoing operations run monthly in advance. Project work is scoped and quoted up front, so you see the number before anyone commits. No notice period, no lock-in.
Included on every tier
Frequently asked
One trigger, one purpose, one output. For example: "process the daily sales report" or "draft invoices from Acuity sessions" are each one automation, regardless of how many internal steps. Growth covers three running live; Custom is for estates of six or more.
That's the Custom band — six or more automations, custom integrations and API work, fortnightly review calls, and a signed DPA and MSA. If you're between the two, we'll scope it and quote honestly rather than push you up a tier.
Yes, any time. Effective from the next billing cycle. You keep your current tier through the end of the paid month.
Workflows stop. Stored data is preserved for 30 days in case you reactivate. After 30 days it's hard-deleted per our right-to-erasure process. You can request a full data export at any point before deletion.
One-off builds, migrations and integrations with no ongoing operational element — those are project work, quoted up front. Monthly engagements are for automations that run continuously and need someone watching them.
99.5% uptime target on all engagements (in practice we hit 99.9%+). Growth gets a 24-hour business-hours response commitment; Custom can include a formal SLA with liquidated damages in a signed MSA.
No. Monthly subscription, cancel any time. Custom tier engagements may sign a Master Services Agreement covering longer-term commitments and compliance requirements.
Email admin@tallydigital.co.uk. Humans read these.
Related
Billing & Terms covers cancellation, refunds, and liability in detail. Sub-processors lists every third party your data touches. Security covers the technical controls behind it all.